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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
From passion projects to vacation planning to managing your household, you have a lot going on and need a device powerful enough to handle it all. Galaxy Book4 Pro offers extraordinary power in our thinnest laptop in the Galaxy Book4 Series and becomes even mightier when connected to your other Galaxy devices. Whether you’re editing files for your new project or managing the family calendar and household budget, the latest Intel® Core™ Ultra processor has your back. Even your busiest days are no match for the lightweight design and long-lasting battery. You can take this laptop anywhere, and with the anti-reflective screen, why not enjoy a sunny day outside while you check off items on your to-do list? Even go-getters need a break, so grab this laptop to start planning your next getaway. See every vibrant detail on the stunning Dynamic AMOLED 2X display, now with touchscreen, as you research your next destination, and be transported to a different world before even getting on the plane. Hop on a video call with your travel partners to finalize the itinerary and feel like you’re in the same room thanks to a studio-worthy mic and quad AKG speakers. Sync this laptop with your other Galaxy devices for a new level of productivity. Pair it with your smartphone to effortlessly sync files and call and text right from your laptop¹, all while knowing you have our most advanced security with Secured Core PC and Samsung Knox.
1Link to Windows available between Galaxy PCs with Windows 10 or later (2021 or later) and either a compatible Galaxy Tablet (Android 12, One UI 5.1.1 or later) or a compatible smartphone (Android 11, One UI 3.1 or later). Must be logged in to the same Windows and Samsung account on all devices and have a Bluetooth and Wi Fi connection. Requires initial setup on both smartphone, Tab (in Link to Windows app) and Galaxy Book (in Phone Link app). Some mobile apps may have security features that prevent the mobile app from being viewed on PC.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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