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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Meet Pixel 7 Pro, Google’s best-of-everything phone. Powered by Google Tensor G2, it’s fast and secure, with an immersive display and amazing battery life. It features the best Pixel camera yet, with a telephoto lens and pro-level features like Macro Focus, Cinematic Blur, and more. Plus, it’s Pixel’s most refined design, made with recycled materials.[20] LEGAL [1]Compared to Pixel 6. Speed and power efficiency claims based on internal testing on pre-production devices. [2]Works with all major carriers. 5G service is carrier dependent. Requires a 5G data plan (sold separately). 5G service not available on all carrier networks or in all areas. Contact carrier for details. 5G service, speed, and performance depend on many factors, including carrier network capabilities and signal strength. Actual results may vary. Some features not available in all areas. Data rates may apply. See g.co/pixel/networkinfo for info. [3]For “over 24 hours”: Estimated battery life based on testing using a median Pixel user battery usage profile across a mix of talk, data, standby, and use of other features. Average battery life during testing was approximately 31 hours. Battery testing conducted on a major carrier network. For “Up to 72 hours”: Estimated battery life based on testing using a median Pixel user battery usage profile across a mix of talk, data, standby, and use of limited other features that are default in Extreme Battery Saver mode (which disables various features including 5G connectivity). Battery testing conducted on a major carrier network. For both claims: Battery testing conducted in California in mid 2022 on pre-production hardware and software using default settings, except that, for the “up to 72 hours” claim only, Extreme Battery Saver mode was enabled. Battery life depends upon many factors and usage of certain features will decrease battery life. Actual battery life may be lower. [4]Measured diagonally; dimension may vary by configuration and manufacturing process. Not available for all apps or content. [5]Not available for all camera apps or modes. [6]Coming soon. Restrictions apply. Some data is not transmitted through VPN. Not available in all countries. All other Google One membership benefits sold separately. Use of VPN may increase data costs depending on your plan. See g.co/pixel/vpn for details. [7]Earbuds and watch sold separately. Requires Pixel Buds Pro connected with Fast Pair to a device with location history enabled. Requires Google Pixel Watch to be connected to a compatible device. [8]Designed to comply with dust and water protection rating IP68 under IEC standard 60529 when each device leaves the factory but the device is not water or dust proof. The accessories are not water or dust resistant. Water resistance and dust resistance are not permanent conditions and will diminish or be lost over time due to normal wear and tear, device repair, disassembly or damage. Dropping your device may result in loss of water/dust resistance. Liquid damage voids the warranty. See g.co/pixel/water for details. [9]Maximum resolution and field of view with RAW image files setting turned on. Setting is turned off by default. See g.co/pixel/photoediting for more information. [10]Some third party apps and data may not be transferred automatically. Visit g.co/pixel/copydatahelp for information. [11]Not available in all languages or countries. Not available on all media or apps. See g.co/pixel/livetranslate for more information. Translation may not be instantaneous. [12]Storage specifications refer to capacity before formatting. Actual formatted capacity will be less. [13]Magic Eraser requires Google Photos app and may not work on all image elements. [14]Unblurring may not work on all photos or videos with faces. [15]Requires compatible smart device. [16]The Google One and YouTube Premium 3-month trial offers are available to eligible users with the purchase of Pixel 7 Pro. Offer expires December 15, 2023 at 11:59 pm PT. Valid form of payment required at sign-up, but you will not be charged until the trial period expires. Cancel anytime. See youtube.com/premium/restrictions and one.google.com/offer/terms-and-conditions/pixel7and7pro for full terms. [17]Based on use of Smooth Display (not available for all apps or content). [18]See g.co/pixel/astrophotography for details. [19]Watch and earbuds sold separately. [20]Recycled materials are approximately 19% of phone based on weight. [21]Wireless charging rates up to 20W (Pixel 7) and up to 23W (Pixel 7 Pro) charging with Google Pixel Stand (2nd gen). Up to 12W with Qi-certified EPP chargers. Actual results may be slower. Fast wired charging rates (up to 18W on Pixel 6a, up to 20W on Pixel 7 and up to 23W on Pixel 7 Pro) are based upon use of the Google 30W USB-C® Charger or Google 18W USB-C® (Pixel 6a only) plugged into a wall outlet. Actual results may be slower. Chargers and Pixel Stand sold separately. [22]Measured diagonally; dimension may vary by configuration and manufacturing process [23]Requires compatible USB-C® device (sold separately). Charging speed varies and depends on device capabilities, battery age, usage during charging, and many other factors. [24]Estimated battery life based on testing using a median Pixel user battery usage profile across a mix of talk, data, standby, and use of other features. Average battery life during testing was approximately 29 hours. Battery life depends upon many factors and usage of certain features will decrease battery life. Battery testing conducted in California in early 2022 on pre-production hardware and software, using default settings. Battery testing conducted using Sub-6 GHz non-standalone 5G (ENDC) connectivity. Actual battery life may be lower.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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